Nuance Infotech

AI-Powered Chatbots That Boost Sales & Support 24/7

From greeting new visitors to qualifying leads and handling FAQs, our AI chatbots deliver instant answers, personalized experiences, and human handoff when needed. Deploy on website, WhatsApp, and internal tools—with analytics to continuously improve outcomes.

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Voices of Delights Testimonials That Speak to Our Excellence

What we build

AI Chatbots for Support, Sales, and Operations
  • Customer Support Bot: resolves FAQs, order/status queries, returns, and policies

  • Lead Gen Bot: asks smart questions, qualifies, and books meetings

  • Sales Assistant: recommends products/services, answers objections, nudges conversion

  • Internal Knowledge Bot: helps teams search docs, SOPs, and FAQs instantly

  • Multi-channel: Website, WhatsApp, Messenger, Slack (as required)

Key features

Conversion-ready + enterprise-safe
  • Human handoff (agent takeover with full conversation context)

  • Knowledge base / RAG (trained on your docs, policies, catalogs)

  • Integrations (CRM, helpdesk, scheduling, e-commerce, custom APIs)

  • Analytics dashboard (top questions, drop-offs, lead quality, CSAT signals)

  • Guardrails (approved answers, escalation rules, safe responses)

  • Multilingual support (as needed)

Use cases

Where AI chatbots drive measurable ROI
  • Reduce support tickets and first-response time

  • Capture more inbound leads from landing pages

  • Improve checkout or inquiry conversion with guided flows

  • Automate appointment booking and follow-ups

  • Deflect repetitive queries and free your team for complex issues

What you get

  • Conversation flow map + scripts

  • Deployable chatbot (web/WhatsApp/internal)

  • Admin controls + analytics tracking

  • Knowledge base setup (docs/FAQs/catalog)

  • Integration hooks + handoff to humans

  • Post-launch iteration checklist

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